Full-time alumni staff to cultivate alumni relations
Accessible to listen and respond to “complaints”
Continuing education (lectures/workshops/trips) supported by faculty and/or Public Programs
local
regional
international
Website with multiple resources and a hardcopy alumni directory
Alumni news
Alumni/student networking through on-line and hardcopy directory
Alumni sorted in directory and website by where they live as well as their degree program so regional groups may develop
Formal alumni association
Career counseling and mentoring
Total quality management (TQM: strategy aimed at embedding awareness of quality in all organizational processes based on the participation of all members)
Maintain reputation of Institution
Financial commitment to organization with % allocated to alumni activities
